All information concerning a client's business is kept strictly confidential. Woodburn Mann will not reveal the identity of a client to any candidate until it is both necessary and appropriate. Likewise clients are expected not to conduct premature referencing on potential candidates so that candidates can be confident of exploring an opportunity at no risk. It should be noted that in terms of the Promotion of Access to Information Act No 2 of 2000, the written consent of the candidate must be obtained before any referencing, qualification validation, criminal checks or credit checks may be commenced.

Furthermore, the information presented on candidates to clients contains very personal and confidential information. Its use should be strictly controlled and limited to the client's executives concerned with the appointment.